Your Visit

Friday, June 17, 2011 Posted by Matt

Appointment Booking
All bookings require a non-refundable deposit of £10.00.  This can be made at the time of booking through Paypal.  Once the deposit has been made your appointment will be confirmed. If you fail to make the £10.00 deposit payment within 24 hours of the booking, the booking will be cancelled and made available to other clients.


Arrival
Please arrive at your appointment on time to ensure you experience the full length of your treatment.


Late Arrivals
If you are running late, please be courteous and let me know.  I understand things happen and people can be delayed.  I will do my best to work round things to give you the best treatment experience, however late arrival may result in reduced treatment time.

If you are running more than 20 minutes late, your appointment will need to be rescheduled as I don't believe this shortened time would give you a good treatment experience.


No-Shows
If you simply do not turn up for your appointment, you will be charged 100% of the treatment cost. 


Cancellations
Should you need to cancel your appointment, please give me 24 hours notice.  Failure to do so will result in 100% of the treatment cost being charged to you.


Payment
I accept cash payments, or you can pay the full treatment cost at the time of your booking through Paypal. 
I cannot accept credit/debit card payments at this moment within the treatment room.
Cheques are NOT accepted.


Gratuities
Gratuities are at your own discretion.


Valuables
I cannot be held responsible for your personal items.  I encourage you to leave them at home or in a secure location when having your treatment.


Refusal of Service
I may be part of the service industry, but I'm not here to 'serve'. I do not expect to be spoken down to or recieve abuse verbally or physically.
I am proud to be gay/transgender friendly and am happy to treat both male and female clients and I do so in a professional therapist only manner.  In return I expect to be treated the way you would want to be treated.

I do not expect to be made to feel uncomfortable or have any sexual request made.  Any requests like this will result in you being asked to leave immediately.

I reserve the right to refuse my service to anyone at my own discretion.  In this case your £10.00 deposit would be refunded in full.


Feedback
I strive to make my treatments the best experience for you as I can, but if you feel that I have fallen short of your expectations, please do let me know.









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